On the relationship page of the corporate and the bank, there is a functionality to request extra information or additional documents from the corporate. In case the ‘Request information functionality is selected, you will be asked to select document type, add a comment and whether or not to upload a sample file. Once the request is created, it will automatically be placed under ‘Requested information’ on the relationship page. It has not been sent to the customer yet. You still can view and edit the request before sending it to the corporation.
You can also request additional information on the specific document when you are previewing the document.
When you select this functionality a pop-up box appears where you can enter your question or request.
Once you have selected all the requests you can send them to the corporation.
